GENERAL INFORMATIONS

Navigating wineidea.it
How do I navigate the website www.wineidea.it?
To browse and use the online wine shop www.wineidea.it, registration is not required, and you can use any browser version. The official app for iPad, iPhone, and Android will also be available soon.

Out of stock
What happens if the products I ordered are out of stock?
If the manufacturer’s products are out of stock, our staff will contact the customer directly to reach an agreement, whether with a partial or full refund, or with the purchase of other products to replace the ones that are out of stock.

Registration
Do I have to register to place an order?
To purchase without registering, please use the “purchase without registration” box, order by email at info@wineidea.it, or call +39 329 9298985 during office hours. Registration is completely free, quick, and easy, and will allow customers to subscribe to the newsletter to stay up-to-date on offers and news from the online wine shop www.wineidea.it. Registered users will also have the opportunity to receive various discounts dedicated to loyal customers.

Discount Coupons
What are Discount Coupons? Discount coupons are codes that allow you to receive discounts on products and/or services. They are distributed by Wine idea to its most loyal customers and sometimes, when the promotion is active, also when a new customer registers.

How Coupons Work
To use Wine idea Discount Coupons: Discount coupons cannot be combined, but can be used with other ongoing promotions or discounts. Some discount coupons are valid for a specific period of time or may be tied to a minimum order. All conditions are outlined in the email that includes the discount coupon.

Satisfaction Guarantee
It’s essential for us that our customers are satisfied with our services, but if that’s not the case, remember that you have the right to withdraw from the contract within 10 days of receiving the goods, even without stating a reason, according to the regulations indicated.